Frequently Asked Questions
Returns & Exchanges
What is your return policy?
We want you to love your purchase! Returns are accepted within 14 days of delivery for store credit. Items must be unworn, unwashed, and with original tags attached.
Items marked final sale cannot be returned.
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
How do I start a return or exchange?
To start a return or exchange, please email us with your order number and reason for the return. Customers are responsible for return shipping costs. Once your return is approved, we’ll provide the return instructions and address.
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.
Can I exchange an item for a different size?
Absolutely! If the size you need is available, we’ll process an exchange once your original item is received.
Ordering & Payment
What payment methods do you accept?
We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, and Google Pay
Can I apply a promo code or gift card at checkout?
Yes! You can enter your promo code or gift card in the designated field during checkout before payment.
Can I modify or cancel my order after placing it?
Orders are processed quickly, but if you contact us within 1 hour of purchase, we’ll do our best to accommodate changes or cancellations.
Do you offer pre-orders?
At this time, we do not offer pre-orders. Be sure to follow us on social media for updates on upcoming launches and restocks!
Shipping & Delivery
Where do you ship?
We currently ship within the U.S. Shipping rates and delivery options are calculated at checkout.
How long does shipping take?
Standard shipping takes 3–7 business days.
How can I track my order?
You’ll receive a tracking link via email once your order ships.
What if my package is lost or delayed?
If your tracking hasn’t updated in 5+ days or your package is missing, reach out to our Support Team and we’ll help resolve it ASAP.
Sizing & Fit
How do I know what size to order?
Each product description includes fit details, including whether the item runs true to size, small, or oversized. We also include model sizing and measurements for reference to help you find your best fit.
Do your clothes run true to size?
Most of our pieces run true to size, but we recommend checking individual product descriptions for specific fit guidance.
What if I’m between sizes?
If you're between sizes, we suggest sizing up for a more relaxed fit or down for a snug fit — and always feel free to contact us for help!
Can I return or exchange if it doesn’t fit?
Yes! We want you to love the way it fits. You can exchange eligible items within 14 days of delivery.
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